A little help with your move.

For purchases, account access, video creation or anything else, email support@mimovio.io.

Purchased but not signed in yet?

Open Mimovio and continue your saved video. If the purchase is not showing, use Settings → Restore purchases and sign in. Avoid buying again while a purchase is being confirmed.

Help us find the right account

Include the email you use in Mimovio, whether you use iOS or Android, and a short description of what happened. For purchase issues, include the store order or transaction reference if available. Never send your password, sign-in code, full card details, or API keys.

Subscriptions

Use Settings → Manage subscription in Mimovio, or open your Apple subscriptions or Google Play subscriptions. Your Mimovio subscription is separate from LemonVidAi.

Failed videos

Check My videos for the latest status. Failed generations return the reserved Mimovio credits. If a video stays pending or a credit return is missing, contact us with the video title and approximate time.

Privacy or deletion

See the account deletion instructions or email us to request access, correction or deletion. Support is provided by Pied Apps AB.