Delete your Mimovio account

You can request deletion from the app or by email, including if you no longer have the app installed.

In the app

1. Open Mimovio and sign in.
2. Open Settings.
3. Select Delete Mimovio account and confirm.

Without the app

Email support@mimovio.io from the email associated with your account, with the subject “Delete my Mimovio account”. We will verify ownership before processing the request. Do not send passwords or sign-in codes.

What is deleted

Your Mimovio membership is disabled, active Mimovio sessions are revoked, and your Mimovio credit balance is removed. Your videos are hidden immediately and queued for permanent removal from our storage. Temporary uploads expire automatically. You may also request deletion of Mimovio support correspondence.

What is retained

Minimal transaction, security and deletion records may be retained for accounting obligations and to prevent duplicate purchase grants. Shared login information and existing LemonVidAi data remain available. Specify if you also want to delete your shared login or LemonVidAi account; those are separate requests. Generation providers have their own retention obligations, described in our privacy policy.